Terms of Service

Last updated: March 18, 2026

1. Acceptance

By accessing or using Crawlly AI, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Service Description

Crawlly AI provides website audit and reporting tools focused on SEO, AEO, GEO, and LLM visibility. The service may include scoring, issue prioritization, roadmap actions, trend comparisons, monthly subscription plans, and one-time audit run top-up packs. Crawlly AI operates from 1309 Coffeen Avenue, Wyoming, United States.

3. Accounts and Access

  • You are responsible for all activity under your account.
  • You must provide accurate registration and billing information.
  • You may sign in with email/password or Google OAuth.
  • You are responsible for maintaining credential confidentiality.

4. Customer Data and License

You retain ownership of data you submit (for example domains, settings, and site-related inputs). You grant Crawlly AI a non-exclusive license to host, process, and analyze this data to provide and improve the service.

5. Billing, Subscriptions, Audit Runs, and Promotions

  • Paid plans are billed monthly on a recurring basis unless canceled.
  • Payments are processed by Stripe and subject to Stripe's terms.
  • Your plan includes a monthly audit run allowance that resets at the start of each new billing cycle and does not roll over.
  • One-time top-up purchases and promotional bonus runs are added to your account as bonus runs and, in the current product, do not expire while the account remains active and in good standing.
  • Audit runs, top-up runs, and bonus runs have no cash value, are non-transferable, and are not redeemable for currency.
  • Starting an audit run consumes run capacity. Except where required by law or granted at our discretion, canceled or interrupted runs are not automatically restored.
  • You can cancel a subscription to stop renewal at the end of the current billing period.
  • Promo codes and discounts may have eligibility rules, expiration dates, or usage limits.
  • Unless required by law, subscription fees, top-up purchases, and partially used billing periods are non-refundable once granted or made available.
  • Prices may exclude applicable taxes, duties, or similar government charges unless stated otherwise at checkout.

6. Affiliate Attribution

Crawlly AI uses Endorsely to attribute affiliate referrals. Referral identifiers (for example via URL parameters or attribution cookies) may be associated with your signup or purchase to calculate partner commissions.

If you join the affiliate program, participation may be subject to approval, payout rules, anti-fraud restrictions, reversals for refunded or fraudulent transactions, and separate program terms provided by Crawlly AI or Endorsely.

7. Acceptable Use

You agree not to:

  • Access or attempt to access systems without authorization.
  • Interfere with service integrity, security, or availability.
  • Use the service to violate applicable law or third-party rights.
  • Upload malicious code, abusive content, or fraudulent data.
  • Reverse engineer or misuse the service beyond permitted use.

8. Third-Party Services

Our service relies on third-party providers including Supabase, Stripe, Google OAuth, Loops, Google Tag Manager, and Endorsely. We are not responsible for outages, policy changes, or acts/omissions of third-party providers.

9. Intellectual Property

Crawlly AI and its software, branding, content, and documentation are protected by intellectual property laws. No rights are granted except those necessary to use the service under these Terms.

10. No Professional Advice

Audit outputs are informational and operational guidance only. They do not constitute legal, financial, tax, or compliance advice.

11. Disclaimer of Warranties

To the maximum extent permitted by law, the service is provided "as is" and "as available," without warranties of any kind, whether express or implied.

12. Limitation of Liability

To the maximum extent permitted by law, Crawlly AI is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill arising from use of the service.

13. Suspension and Termination

We may suspend or terminate access if these Terms are violated, to protect platform security, or where required by law. You may stop using the service at any time.

14. Changes to Terms

We may update these Terms periodically. Continued use of the service after updates become effective means you accept the revised Terms.

15. Contact

For questions about these Terms, contact contact@crawlly.ai or write to Crawlly AI, 1309 Coffeen Avenue, Wyoming, United States.